I just want to express my appreciation for the excellent service rendered by two of your Pool Tech employees yesterday. Blake could not have been more personable, efficient, helpful, patient – I could go on and on. I told him of our loss and he went out of his way to compliment John’s handling of the pool saying what a good job he had done. Kind words about John are very important to me these days and he seemed to sense that. He schooled Jimmy and I about the daily/weekly care of the pool and didn’t try to sell us any unnecessary chemicals. Thank you.
From construction to yearly maintenance, the employees of Pool Tech are extremely knowledgeable and consistently provide excellent customer service.
I am glad to say that I have had nothing but good experiences with Pool Tech and their employees. They are very well qualified and are always very friendly whenever they come to service our pool. They respond quickly to any issues or problems. I highly recommend Pool Tech to anyone considering installing an inground pool
Richard C. Noll
All I can say is WOW. I am thoroughly impressed. I don’t have any words to to express my gratitude to your staff for doing all that they have in this situation. I am continually impressed with how your company and staff handles the problems, situations and things out of the ordinary that tend to arise. Your staff continues to remain on the ball, because it’s not everybody that will speak to the homeowner about a problem that has occurred. Too many times it’s left unnoticed and it’s up to the homeowner to discover the problem and then battle with the company to get the situation taken care of. Your company does the exact opposite which I find totally refreshing and much appreciated. Thank you very much!
I have been very pleased with the services I have received from Pool Tech. The company has always met my expectations, which are high, and they always communicate. I highly recommend them!
Gary P. Desjardins
Great experience from start to finish. We like that it is a family owned business as well. Very satisfied. Thank you.
Lauren B. Paul
I absolutely love my hot tub! I have a stressful job and sitting in my hot tub enables me to unwind and relax after a long day! The Customer Service I receive from Pool Tech is impeccable! They clean and fill my hot tub on a regular basis and are always available by phone for questions. Excellent product…Excellent service…a winning combination in my opinion!
We highly recommend Pool Tech. We have been a customer since they installed our in-ground pool in 1999 and a few years ago we purchased a spa from them. Wether it’s a technician opening or closing our pool or someone in the showroom when we do a water test or pick up chemicals, they are knowledgeable and courteous, providing quality customer service. It’s a pleasure doing business with everyone at Pool Tech.
Owning and keeping a pool is never as easy as it looks!
When we moved from the Midwest to the Eastern Shore, we purchased a home with a beautiful stone pool and above ground spa. The pool was put in by a company out of Annapolis and when we became homeowners, we found out the pool builder went out of business and was no longer available for questions on the problems that kept arising with the pool/spa.
When we found Pool Tech, many of our problems went away. Their knowledgeable service team backed by the owner, Bill Culver, helped make owning this pool and spa operated by a computer system a breeze. Bill personally came to our home to identify the issues, find the right Pool Tech individuals to fix the problems which has made the pool maintenance process as easy as can be.
We have been very pleased with their attentiveness to detail and timeliness of their response when we call. We can confidently recommend Pool Tech to any pool owners in our area.
Tom and Lisa Mertensotto
My wife and I want to complement and thank your entire organization, (TEAM) for the exceptional service we received during our pool purchase. We searched three companies via the Internet and decided to stop by the Pool Tech show room and look around. From the minute we entered the door we were greeted by professional, courteous individuals who made that visit a positive experience and our decision about where to purchase, a simple one.
The enthusiasm, commitment, and follow-up by everyone who worked with us during the project, by the way, which was totally managed by Pool Tech and met every time line that was established, reinforced our decision. We enjoyed the initial start upmsupport as well as the casual stopping by of the service guys to check on us and give us tips on the pool when they were in the neigborhood.
It is a pleasure working with ‘The Team’ and we look forward to a continued relationship.
We found Pool Tech to be professional and reliable in caring for our pool. I would highly recommend them for all your pool care needs. I own a small Property Management Company in Ocean City, Maryland and would recommend them to our clients.
Beach Advantage Management ( BAM LLC)
My wife and I have been loyal customers of Pool Tech, Inc. for many years. We have remained customers of Pool Tech, Inc. because of their superior service and quality products. Their knowledgeable and friendly staff are always willing to provide solutions for any of our pool and spa needs. We highly recommend Pool Tech, Inc. to anyone looking to purchase a new pool, spa or to anyone looking for service for their current pool. Pool Tech, Inc. is by far the best option for a trustworthy pool company on the Eastern Shore!
I have been very happy with PoolTech. I think I made the best decision going with Jaime and the entire staff there. Jaime took all of our ideas, added many of her own, and designed the best pool she could within our budget. The process was simple. One of the biggest surprises was the outdoor crew that did the actual installation. They were very friendly, informative, and didn’t mind all my questions. I liked watching….out of curiosity, and they were more than happy to tell me anything I wanted to know. The speed with which the pool went in, and was completed, was incredible. I have recommended Pool Tech to anyone who has asked me about my pool. And if I were doing another pool, Pool Tech would be the only place I would go to.
R. Dawson, DDS
Dear Trish: Just a note to let you know how pleased we are with Pool Tech. Not only are we thrilled with the construction and quality of our pool, but we elected to have Pool Tech service and maintain our pool on a weeekly basis. We never worry when our pool is being maintained by Pool Tech. All the service staff are very personable and professional. They always let us know what they did and why. We certainly picked the right pool company.
Dennis and Peggy Ward
On the recommendations of friends and neighbors we purchased a spa from Pool Tech almost 10 years ago. We certainly made the right choice as customer service and support has consistently been first rate. The friendly, courteous staff has never failed to be helpful in problem solving and routine service support. It is most definitely service with a smile and, as a dentist, I can definitely relate to that! Thanks Pool Tech.
As a contractor, we know how hard it is to find such great associates. Their curtesy coupled with their exceptional work and first-class cleanliness and efficiency ranks way beyond our expectations.
We will certainly tell our friends and others in the building business about your firm, and look forward to working with you again in the near future.
G. Troescher Sr.