All I can say is WOW. I am thoroughly impressed. I don’t have any words to to express my gratitude to your staff for doing all that they have in this situation. I am continually impressed with how your company and staff handles the problems, situations and things out of the ordinary that tend to arise. Your staff continues to remain on the ball, because it’s not everybody that will speak to the homeowner about a problem that has occurred. Too many times it’s left unnoticed and it’s up to the homeowner to discover the problem and then battle with the company to get the situation taken care of. Your company does the exact opposite which I find totally refreshing and much appreciated. Thank you very much!