POOL TECH testimonials

Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Excellent service

I just want to express my appreciation for the excellent service rendered by two of your Pool Tech employees yesterday. Blake could not have been more personable, efficient, helpful, patient – I could go on and on. I told him of our loss and he went out of his way to compliment John’s handling of the pool saying what a good job he had done. Kind words about John are very important to me these days and he seemed to sense that. He schooled Jimmy and I about the daily/weekly care of the pool and didn’t try to sell us any unnecessary chemicals. Thank you. - Gina Krall

Thank you very much

All I can say is WOW. I am thoroughly impressed. I don’t have any words to express my gratitude to your staff for doing all that they have in this situation. I am continually impressed with how your company and staff handles the problems, situations and things out of the ordinary that tend to arise. Your staff continues to remain on the ball, because it’s not everybody that will speak to the homeowner about a problem that has occurred. Too many times it’s left unnoticed and it’s up to the homeowner to discover the problem and then battle with the company to get the situation taken care of. Your company does the exact opposite which I find totally refreshing and much appreciated. Thank you very much! - Cherie Messner

Highly recommend Pool Tech

I am glad to say that I have had nothing but good experiences with Pool Tech and their employees. They are very well qualified and are always very friendly whenever they come to service our pool. They respond quickly to any issues or problems. I highly recommend Pool Tech to anyone considering installing an in-ground pool - Richard C. Noll

Extremely knowledgeable

From construction to yearly maintenance, the employees of Pool Tech are extremely knowledgeable and consistently provide excellent customer service. - Greg Johnson

I highly recommend them

I have been very pleased with the services I have received from Pool Tech. The company has always met my expectations, which are high, and they always communicate. I highly recommend them! - Gary P. Desjardins

Very satisfied

Great experience from start to finish. We like that it is a family owned business as well. Very satisfied. Thank you. - Lauren B. Paul

A winning combination

I absolutely love my hot tub! I have a stressful job and sitting in my hot tub enables me to unwind and relax after a long day! The Customer Service I receive from Pool Tech is impeccable! They clean and fill my hot tub on a regular basis and are always available by phone for questions. Excellent product, excellent service… a winning combination in my opinion! - Stephanie Willey

A pleasure doing business

We highly recommend Pool Tech. We have been a customer since they installed our in-ground pool in 1999 and a few years ago we purchased a spa from them. Wether it’s a technician opening or closing our pool or someone in the showroom when we do a water test or pick up chemicals, they are knowledgeable and courteous, providing quality customer service. It’s a pleasure doing business with everyone at Pool Tech. - J. Thoroughgood

Professional and reliable

We found Pool Tech to be professional and reliable in caring for our pool. I would highly recommend them for all your pool care needs. I own a small Property Management Company in Ocean City, Maryland and would recommend them to our clients. - S. Dicken

The best option

My wife and I have been loyal customers of Pool Tech, Inc. for many years. We have remained customers of Pool Tech, Inc. because of their superior service and quality products. Their knowledgeable and friendly staff are always willing to provide solutions for any of our pool and spa needs. We highly recommend Pool Tech, Inc. to anyone looking to purchase a new pool, spa or to anyone looking for service for their current pool. Pool Tech, Inc. is by far the best option for a trustworthy pool company on the Eastern Shore! - J. Menzel

The only place I would go to

I have been very happy with PoolTech. I think I made the best decision going with Jaime and the entire staff there. Jaime took all of our ideas, added many of her own, and designed the best pool she could within our budget. The process was simple. One of the biggest surprises was the outdoor crew that did the actual installation. They were very friendly, informative, and didn’t mind all my questions. I liked watching….out of curiosity, and they were more than happy to tell me anything I wanted to know. The speed with which the pool went in, and was completed, was incredible. I have recommended Pool Tech to anyone who has asked me about my pool. And if I were doing another pool, Pool Tech would be the only place I would go to. - R. Dawson, DDS

We picked the right pool company

Just a note to let you know how pleased we are with Pool Tech. Not only are we thrilled with the construction and quality of our pool, but we elected to have Pool Tech service and maintain our pool on a weekly basis. We never worry when our pool is being maintained by Pool Tech. All the service staff are very personable and professional. They always let us know what they did and why. We certainly picked the right pool company. - Dennis and Peggy Ward

Service with a smile

On the recommendations of friends and neighbors we purchased a spa from Pool Tech almost 10 years ago. We certainly made the right choice as customer service and support has consistently been first rate. The friendly, courteous staff has never failed to be helpful in problem solving and routine service support. It is most definitely service with a smile and, as a dentist, I can definitely relate to that! Thanks Pool Tech. - Selbyville, DE

Exceptional work

As a contractor, we know how hard it is to find such great associates. Their courtesy coupled with their exceptional work and first-class cleanliness and efficiency ranks way beyond our expectations. We will certainly tell our friends and others in the building business about your firm, and look forward to working with you again in the near future. - G. Troescher Sr.

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Due to the 2022 Chlorine & Sanitizer Shortage:

  • Purchases of ALL Chlorine products and Sanitizers will be limited to those who purchased from Pool Tech in 2021 due to manufacturing allocations.
  • Cumulative 2022 purchases of Chlorine Products and Sanitizers cannot exceed the 2021 purchase quantities.
  • All Chlorine Products and Sanitizer purchases must be authorized by management.

We appreciate your understanding during these current challenges our industry is facing.
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